HELLO, It really all depends on whether your printer is under warranty or not. In the event that it is not covered under warranty, the manufacturer will ask you to purchase their support plans. Now even if you do purchase these plans, there would be limited things that are covered under their service plan.
For example, They will not help you with configuration with any third party device like a laptop or a wireless router of a different brand. So, you will have to end up calling the other companies and get the same answer from them as well. What is the alternative?
If your printer is out of warranty, the best thing is to approach an independent technical support provider that covers all devices like printers, laptops, routers etc like Canon Helpline Number.
You can call them at 0800-046-5041 between 9 am and 5 pm PST or drop them a message at Printer Support - Tech Assistance. They support all brands and all models. They will also help with the configuration of all your devices.
and for Lexmark printer click here: Lexmark Support Number
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